Kingston Play Therapy & Family Counselling
Last updated: September 2026

Kingston Play Therapy & Family Counselling is committed to protecting your privacy and maintaining the confidentiality of personal and personal health information in accordance with applicable Ontario privacy legislation, including the Personal Health Information Protection Act, 2004 (PHIPA).

Information Collected Through This Website

You may browse this website without providing personal information.

If you choose to contact Kingston Play Therapy & Family Counselling through the website contact form, by email, or by telephone, you may voluntarily provide information such as your name, contact information, and information about the reason for your inquiry.

Please provide only the information necessary for me to respond to your inquiry. The website contact form is intended for general inquiries and should not be used to provide detailed or sensitive personal health information.

Information submitted through the website is used only for the purpose of responding to your inquiry and determining appropriate next steps regarding services.

Client Information

If you become a client, additional personal and personal health information may be collected as necessary to provide psychotherapy services. The collection, use, disclosure, storage, retention, and protection of client information is governed by PHIPA and the professional standards of the College of Registered Psychotherapists of Ontario (CRPO).

Additional information about privacy, confidentiality, record keeping, and electronic communication is provided as part of the informed consent process before psychotherapy services begin.

Sharing of Information

Personal or personal health information is not sold or used for advertising or marketing purposes.

Information is not disclosed to third parties without consent except where disclosure is permitted or required by law, or where service providers are used to support the secure operation of the practice and its technology.

Website and Third-Party Services

Like most websites, this website and its hosting or security providers may automatically process limited technical information necessary for the website to operate, such as IP address, browser or device information, or security and server logs.

Links to external websites may also be provided for convenience. Kingston Play Therapy & Family Counselling is not responsible for the privacy practices or content of external websites.

Email and Electronic Communication

Email and other forms of electronic communication may carry privacy and security risks. Please avoid sending sensitive or detailed personal health information through ordinary email or the website contact form.

Clients may be provided with more secure methods of communicating or exchanging information when appropriate.

Access, Correction, and Privacy Concerns

Individuals have rights under PHIPA regarding their personal health information, including rights relating to access and correction.

Questions about privacy practices, requests to access or correct personal health information, or concerns about the handling of personal health information may be directed to:

Andrea Grieves, M.A., R.P., CPT
Kingston Play Therapy & Family Counselling
Email:
Phone: 613-561-6363

Concerns regarding personal health information may also be directed to the Information and Privacy Commissioner of Ontario.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to the website, practice operations, technology, or applicable privacy requirements.